Make the switch

Transferring between hosting providers can be simple, and we want to make your experience as easy and hassle free as possible with the steps listed below. Be sure to follow the steps in order so that you have minimal downtime, and a seamless transition.

 

Step 1:

Please make sure that you or your web developer has the most recent full working copy of all your website files, databases, scripts, etc. backed up and saved on your computer. Make sure you download or record any email addresses, passwords, logs, statistic reports, etc. from your current host that you want to save. Once everything is backed up and saved, you are ready to move on.

Step 2:

Order your new SuperUser Solutions web hosting. Once your information is verified you will receive and email and/or a letter in the mail with your account information and how to proceed. Please print and/or save this for your records for you will need the information included to proceed.

Step 3:

In the account information you will receive the IP address information of where to upload your website and related files via FTP. If you are unaware of how to use an ftp program please look at the following link for information or please contact us, and we would be happy to help you with it.

Link -

Step 4:

Once your website and related files are uploaded you must now point your domain.com at our name servers. Every domain registration company is different but this is generally done in the modify DNS settings with your registrar.

Here are our name servers:

ns3.superuserhosting.com
ns7.superuserhosting.com

It generally takes 12-48 hours to propagate the internet, so please check periodically during this time to insure your domain is now pointing to the name servers listed above.

Step 5:

After they are pointed to us please make sure that all email addresses are setup correctly, you choose your stats, and any other feature that you want to use. For explanations of certain features please check our manual or contact us at anytime.

Step 6:

If everything is setup to your satisfaction cancel your service with your previous host provider, and tell them to remove your domain name from their DNS servers.

Step 7:

Now you can relax and control your internet with reliability and support through SuperUser Solutions.

 
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